How To Block An Incoming Call With Comcast

Okay, I am getting a little tired of getting calls from debt collectors. Seriously, I have been getting these calls for years and they have always been made in error. They are never for me. I guess we just get lousy old phone numbers from deadbeats.

The latest round of calls have been coming from 281-385-8206 out of Baytown, TX. That’s what the caller ID says anyway. These companies are so corrupt that I really don’t believe it.

Basically, when I pick up the phone, I just get a recording from some guy who says that I should call back 281-385-8206 and that the call is to collect a debt. Okay, I know…the only reason I actually ever pick up the phone is because I want to tell these people that they have the wrong number. Oh no, I can’t even do that because it’s not a human on the other end who is making the call.

So, what to do? Well, if you are using Comast as your phone service, you can use the “Call Block” feature. I did a little search for this and found out how to use it. Here is the info I found from this website:

How do you block an incoming number on Comcast?

Thank you for the question. I am also a Comcast user in your area. I have received the following information from Comcast which will help you with the problem you are having. Please let me know if you have any additional questions and I will be happy to assist further. Thanks again!

You can block certain callers from calling you by using either Call Screening or Anonymous Call Rejection.

Call Screening allows you to create a list of up to 12 numbers that will receive an announcement indicating you are not presently accepting calls.

To use Call Screening:

1. Lift the receiver and listen for the dial tone.
2. Press *60.
3. A menu of options will guide you in managing this feature. The prompts will enable you to activate and deactivate the feature as well as add, delete, or review the numbers on your list.

To cancel Call Screening:

1. Lift the receiver and listen for the dial tone.
2. Press *80.
3. When prompted, press 3 to turn the feature off.

Note: When creating your list, enter the area code plus the 7 digit number for both local and domestic long-distance numbers.

Anonymous Call Rejection announces to callers who block the display of their name and number that you are not accepting blocked calls and instructs them to unblock their information and dial you again.

To use Anonymous Call Rejection:

1. Lift the receiver and listen for the dial tone.
2. Press *77 and listen for a confirmation tone that the feature has been activated.

To cancel Anonymous Call Rejection:

1. Lift the receiver and listen for the dial tone.
2. Press *87 and listen for a confirmation tone that the feature has been canceled.

Well, there you go. I hope this helps anyone who needs to block an incoming call while using the Comcast phone service.

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3 thoughts on “How To Block An Incoming Call With Comcast

  1. Connie Eskholme

    I want the call button off my Facebook page through Google Chrome. It’s not suppose to be there. any suggestions?

    1. Jay Gaulard Post author

      Hi Connie,

      Are you referring to the call icon created by your Skype extention? If so, go to “Tools -> Extensions” and uncheck the “Enable” box beside the “Skype Links” extension. I think to control those features, you need to manage them in the Add-ons or Extensions. Disable them and you won’t be disturbed any longer.

  2. blakmira

    Sure. You can block 12 whole numbers with Comcast. This is a joke, right?
    In a little over a 6-week time period, I’ve received 42 calls from telemarketers and fake debt collectors — all different phone numbers. I’ve been keeping a list. It’s up to 3 a day sometimes and they start at 8:10 a.m. Monday through Friday.

    Comcast only allows you this ridiculously low number to block because it’s not you the customer they care about — they make money selling off your number to telemarketers. Not to say that other companies you do business with (like the place you bought a mattress or a plumbing appointment you made) don’t also sell your number, but it’s Comcast who sells you down the river and leaves you wide open for harassment and scam calls.

    They intentionally give you a “recycled” number that somebody else dumped for good reason. With hundreds of telemarketers and scammers on rotodial calling, what good is 12 or 20 being blocked?

    I ordered a device from ebay where you can program every number you want to receive and get calls from no one else, or you can block up to 100 calls. Guess what? It won’t work with Comcast. Only allegedly with landlines. Comcast has it rigged so telemarketers can bypass blocks. Annoying political calls you don’t want? Forget about it. They’re ENCOURAGED to call.

    I use Comcast for Internet and TV, but I was told that removing the phone service from the bundle price would actually cost me the same amount!

    By the way, the “Do Not Call” list is also a joke. I once heard back from them 5 months later that they’d received my “report” and were ready to start “investigating” a harassing phone number. Never heard from them again.

    Why is being harassed by telemarketers all day long that you never gave your number to even legal? And why can’t a company be prosecuted for profiting off of selling YOUR phone number to harass you? It used to be that you controlled who called you, except the occasional wrong number. Now even the scam corporations own your phone.

    Looks like my only option is to pay extra to have a landline hooked up and see if the analog blocker device works then. Of course, that too will be a “recycled” number of a deadbeat who skipped out on student loans.

    Anyone have any other suggestions? Would love to hear them.


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